Last updated: January 2026

1xpet online Privacy Policy – Our Commitment to Protecting Your Data

1xpet onlineYour privacy is our top priority at 1xpet online. This Privacy Policy clearly explains how your personal information is collected, stored, and used.

SSL 256-bit encryption
Compliance with GDPR guidelines
No selling of data to third parties
Data Protection
Maximum
Data Encryption
256-bit
Licensed
International
Data Retention
Regulated

How We Protect Your Privacy

Every data point you share with 1xpet online is protected with the highest level of security.

End-to-End Encryption

Every transaction and piece of personal information is secured with 256-bit SSL encryption. No third party can read or alter your data.

No selling of data to third parties

1xpet online never sells your personal data to advertisers or any other commercial entity. Data is not shared except where required by legal obligation.

User Controls

You have full control over your personal data. You can request to view, correct, or delete your information at any time.

Secure Data Storage

All your data is stored on secure servers that meet international standards. Regular security audits are conducted and unauthorized access is actively prevented.

Anonymization

User data used for analytics is always anonymized. No individual's identity is revealed in any statistical report.

Transparent Notifications

You will be notified in advance of any changes to the Privacy Policy. No significant changes will take effect without your consent.

Brief Overview: This Privacy Policy 1xpet online This policy explains in detail how your personal data is handled while you use the platform. By reading it, you will understand what information we collect, why we collect it, and how we keep it secure.

01What Information We Collect

1xpet onlineWhen you create an account and use our services, we collect various types of information — used solely to provide you with the best experience and to meet our legal obligations.

Information collected at registration:

  • Full name, date of birth, and nationality
  • Email address and phone number
  • Current address & postal code
  • Username and password (stored in encrypted form)

Information collected for KYC verification:

  • Copy of National ID (NID) or passport
  • Proof of address documents (utility bill, bank statement)
  • Selfie or facial photo (for identity verification)

Automatically collected information:

  • IP address & device information
  • Browser type and operating system
  • Platform activity logs and session data
  • Information collected from cookies and tracking technologies

We do not store your full credit card or bank account number. Payment information is handled directly by our authorized payment gateway.

02How We Use Your Information

1xpet online Your personal information is used solely for the purposes listed below. It is never used for any other reason.

Purpose Type of data used Legal basis
Account Management Name, email, phone number Contractual obligation
Identity Verification (KYC) NID, passport, photo Legal obligation
Transaction Processing Payment details, account balance Contractual obligation
Customer Support Contact details, account history Legitimate Interest
Fraud prevention IP address, device information, transaction patterns Legal obligation
Marketing (with consent) Email, preference data Your Consent

If you no longer wish to receive marketing emails or notifications, you can unsubscribe at any time or turn off notifications from your account settings.

03Data Sharing & Third Parties

1xpet online Your personal data is never sold to third parties. However, limited data sharing may occur in the following circumstances:

  • Payment provider: Authorized payment gateways (bKash, Nagad, Rocket) receive the necessary data to process transactions.
  • KYC Partner: Documents may be shared with approved verification services for identity checks.
  • Legal Authority: We are legally required to provide data when ordered by a court or directed by a government authority.
  • Fraud prevention agency: We may be required to share information with regulatory authorities to prevent money laundering and fraud.

In all cases, only the minimum necessary information is shared with third parties, and they are bound by strict confidentiality agreements.

Please note: 1xpet online never sells or shares your data with advertising companies, social media platforms, or data brokers.

04Cookies & Tracking Technologies

1xpet online Cookies are used to enhance your experience on the website and app. Below is an overview of the different types of cookies used:

Cookie Type Purpose Type
Essential cookies Maintaining login sessions and platform security Mandatory
Functional Cookies Remembering language preferences and user settings Mandatory
Analytics cookies Understanding and improving how the website is used Optional
Marketing cookies Showing relevant offers and promotions Optional

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

05Data Protection Measures

1xpet online International-standard security measures are in place to protect your information. Our security practices include:

  • Transmission Security: All data transfers are secured with 256-bit TLS/SSL encryption.
  • Storage encryption: Stored personal data is protected with AES-256 encryption.
  • Access controls: Only authorized personnel have access to data on a need-to-know basis.
  • Regular audits: Regular audits are conducted by independent security experts.
  • Firewall & DDoS protection: Robust firewalls are in place to prevent unauthorized access and attacks.
  • Two-factor verification: Two-factor authentication (2FA) is available for account access.

In the event of a security breach, affected users will be notified by email within 72 hours and the necessary steps will be taken.

06Your Privacy Rights

1xpet onlineAs a user of --, you have the following rights over your personal data:

Right of AccessYou may request to view the personal information we hold about you.
Right to RectificationYou may request corrections to any inaccurate or incomplete information.
Right to ErasureYou may request deletion of your data under certain circumstances.
Right to Restrict ProcessingYou may request that the processing of your data be restricted in certain cases.
Data PortabilityYou may request your data in a machine-readable format.
Right to ObjectYou may object to the use of your data for specific purposes.

To exercise any of these rights support@1xpetonline.com Email us at the address provided. We typically respond to requests within 30 days. Please note that some data may not be deletable due to legal obligations.

07Data Retention Period

1xpet online Your data is not retained longer than necessary. The retention policy is outlined below:

  • Account information: For the duration of the active account and up to 5 years after closure (for legal compliance).
  • Transaction records: 7 years (in accordance with financial regulations).
  • KYC documents: 5 years after account closure.
  • Customer support records: 3 years after last contact.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Marketing Information: Deleted immediately upon unsubscribing.

Data is securely deleted or anonymized once the retention period expires.

08Protection of Minors' Privacy

1xpet online We strictly do not collect data from or provide services to anyone under the age of 18. Our age verification process ensures that no minor is able to create an account.

If we discover that data has been collected from a minor in error, it will be deleted immediately and the account will be closed.

If you know of a minor using 1xpet online, please contact us immediately.

09Privacy Policy Changes

1xpet online This Privacy Policy may be updated from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, advance notice will be sent to your registered email address.
  • A notification will be displayed when you log in to the platform.
  • Your consent will be obtained for any significant changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly to stay informed.

10Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

  • Email: privacy@1xpetonline.com
  • General support: support@1xpetonline.com
  • Response time: Typically within 3–5 business days

We take your privacy concerns seriously and review every request with care. If we are unable to resolve your complaint, you may escalate it to the relevant regulatory authority.

For quick assistance: Our live chat support is available 24/7. Log in to your account to start a chat session.

Frequently Asked Questions about the Privacy Policy

No, never. 1xpet online does not sell your phone number or any personal data to third parties. Your phone number is used solely for account verification and security notifications.

Yes. You can email support@1xpetonline.com to request a copy of all the information we hold about you. We will provide it within 30 days.

After account closure, certain data must be retained for a specified period in line with financial and legal regulations (up to 7 years). Marketing data and non-essential information, however, are deleted immediately.

Yes, completely secure. All payment data is protected with 256-bit SSL encryption, and we never store your full payment card number.

Click the "Unsubscribe" link at the bottom of any marketing email, or update your notification preferences in account settings. You can also email support@1xpetonline.com to opt out of marketing communications.

Your Privacy Is Protected – Join Now

Your data is completely secure at 1xpet online. Create an account today and enjoy a safe betting experience.

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