Our commitment

1xpet online Responsible Gaming – The Complete Safe Betting Guide

1xpet onlineBetting is entertainment. We want you to always play with enjoyment, safety, and full control. Responsible gaming isn't just about winning — it's about protecting yourself and your family along the way.

Limit-Setting Tools
Self-Exclusion Feature
24/7 support

Important: Betting is for those aged 18 and over only. Never treat betting as a source of income. Only bet what you can afford to lose.

Responsible gaming principles

Set a budget and stick to it
Set your own time limits
Don't chase your losses
Spend time with family and friends
Get help if you think there's a problem

Our responsible gaming tools

1xpet online gives you full control over your own play

Set a deposit limit

Set your own daily, weekly, or monthly deposit cap. Lowering a limit takes effect immediately; increasing it requires a 7-day waiting period.

Session Time Limit

Set how many hours you want to play per session before you start. You'll be automatically logged out when the time is up — reducing the risk of losing track.

Cooling-off period

Take a break anywhere from 24 hours to 6 weeks. No bets can be placed during a cooling-off period. It's a chance to decompress and clear your head.

Self-Exclusion

Block your account completely for 6 months to 5 years. During this period, access will not be possible under any circumstances. This is the most effective step for serious addiction.

Loss limit

Once your losses reach a set amount, you will no longer be able to place bets. This helps prevent large financial losses within a single day or week.

Reality Check

You'll receive automatic notifications at regular intervals reminding you how long you've been playing and how much you've won or lost.

What is responsible gaming?

Responsible Gambling It means betting in a way that does not harm your financial, mental, or family life. 1xpet onlineAt 1xpet online, we believe betting should be a form of entertainment — not a source of addiction or harm.

Many people in Bangladesh enjoy Sports Betting as a fun companion to watching cricket or football. But when that enjoyment slips out of control, it can turn into a real problem. That's why 1xpet online Committed to building a culture of responsible gambling from day one.

Our platform offers multiple tools to help you stay in full control of your betting. Using these tools keeps betting a healthy form of entertainment.

Keep in mind: Betting is never a guaranteed source of income. Every bet carries an equal chance of winning or losing. Only wager what you can afford to lose without it affecting your everyday life.

Signs of Problem Betting

If you notice any of the signs below — in yourself or someone you know — it's time to pay attention. 1xpet onlineRecognizing these signs is a key part of responsible gaming at 1xpet online:

Urge to chase losses: After a loss, the urge to place more bets to win back the money becomes overwhelming.
Hiding it: Keeping your betting a secret from family or friends.
Neglecting other responsibilities: Spending time betting at the expense of work, studies, or family responsibilities.
Financial pressure: Taking out loans or cutting essential expenses to fund betting.
Mood changes: Feeling restless, irritable, or angry when unable to bet.
Breaking limits: Repeatedly exceeding the limits you set for yourself.
Sleep & health issues: Losing sleep or experiencing physical problems due to thoughts about betting.

If two or more of these signs apply to you, please read the support section below and take the necessary steps.

Assess Yourself

Answer the questions below honestly — this isn't a test, it's a chance to better understand yourself. 1xpet onlineThe first step to responsible gaming at 1xpet online is understanding where you stand.

Has any of the following happened in the last 3 months?

If you answered "Yes" to 2 or more of the questions above, please speak with our support team or use the self-exclusion tool.

How to use the limit-setting tools

1xpet onlineIn the account settings at 1xpet online, you can set various types of limits. It's straightforward to use and takes effect right away.

1
Log in to your account

Log in to your 1xpet online account and click the profile icon in the top right corner.

2
Go to the Responsible Gaming section

From the settings menu, select the "Responsible Gaming" option.

3
Choose your preferred limit

Choose the tool you need — deposit limit, loss limit, session time, or cooling-off period.

4
Set the amount and duration

Enter the right amount and duration based on your budget and time. Think it through carefully.

5
Confirm and save

Once you confirm your selection, it takes effect immediately. Reducing a limit applies instantly, while increasing one requires a waiting period.

Tip: Set your deposit limit at the start of each month. It's the most effective way to manage your betting budget and avoid financial strain at month's end.

For family & loved ones

If someone in your family or a loved one is struggling with a betting addiction, it's important to know how you can help. 1xpet onlineAs part of responsible gambling at 1xpet online, we also provide support for family members.

Start by speaking with them compassionately, without placing blame. Let them know you're there for them. Betting addiction is a mental health condition, not a lack of willpower — and with the right support, recovery is absolutely possible.

Second, if you feel the situation is getting out of hand, contact our support team. We'll guide you toward the right professional help. As a family member, you can also request that limits be placed on that person's account.

Talk openly

Listen without judgment. Let the person struggling know their family is behind them.

Seek professional help

Reach out to a mental health professional or counselor.

Financial control

Help manage household finances and build a budget together.

Alternative Activities

Encourage them to get involved in sports, hobbies, or social activities.

Self-exclusion process

Self-Exclusion is the most powerful step you can take if you feel betting is getting out of control. 1xpet onlineSelf-exclusion at 1xpet online is handled with complete confidentiality.

Self-Exclusion Options

6-Month Self-Exclusion
Minimum Duration
1-year self-exclusion
Common preferences
3-Year Self-Exclusion
In serious cases
5-Year Self-Exclusion
Maximum Protection

While self-exclusion is active, your account will be completely inaccessible and you won't receive any marketing communications. Even after the period ends, a cooling-off period will apply before your account can be reactivated.

To request self-exclusion support@1xpetonline.comEmail us or apply directly through your account settings. We'll action your request within 24 hours.

How to Get Help

Overcoming a betting addiction on your own can be difficult — but with the right support, it is entirely possible. 1xpet online Always here to point you in the right direction.

1xpet Support Team

Our responsible gaming team is here for you 7 days a week, 24 hours a day. Reach us via live chat or email.

Support@1xpetonline.com

Professional Counselling

Speak with a mental health professional. Sessions with counselors who specialize in gambling addiction can be highly effective.

Support Groups

Share your experiences with others in the same situation. Social support speeds up recovery.

Self-help resources

Books, guides, and online courses on responsible gambling help you make informed decisions.

Keep in mind: Seeking help is not a sign of weakness — it takes courage. Take the first step today.

FAQ

Yes, all responsible gambling tools on 1xpet online are completely free to use. Deposit limits, loss limits, session time, cooling-off, and self-exclusion are all available in your account at no cost.

If you request self-exclusion, any remaining balance in your account will be returned to your registered payment method. Bonus balance will be forfeited. Contact our support team for more details.

Lowering your deposit limit takes effect immediately. However, increasing a limit requires a 7-day waiting period for security reasons. This delay protects you from making impulsive changes.

Not directly — but if a family member contacts our support team and explains their concern, we will speak with the account holder and take appropriate action.

A cooling-off period is a temporary break of 24 hours to 6 weeks, after which your account is automatically reactivated. Self-exclusion is long-term (6 months to 5 years) and does not reactivate automatically — you must submit a separate request.

Play responsibly and enjoy the experience

Join 1xpet online and use our safety tools for a secure and enjoyable betting experience. Your control, your choice.

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